Your building, managed by people who own buildings.
Terrace manages 174 apartments across Laguna Beach, Long Beach, and San Diego. The principals own and operate buildings on the same streets, and our broker answers for every one of yours.
A day at the building
Pick something that goes wrong.
This is the part owners never see with a traditional manager. Choose a situation and watch what actually happens.
- 6:42aA resident texts us a photo of water under the sink in Unit 4.
- +2 minOur manager reads it as an urgent plumbing call and phones the plumber who already knows your building.
- +5 minThe quote sits under your $500 approval limit, so we book it. Above your limit, we call you first and wait for your yes.
- 9:10aSupply line replaced for $185. We send you the invoice and the photos.
A leak caught at 6am is a $185 repair. A leak found at noon is a floor.
- Day 1Rent from Unit 9 has not landed. We reach out to the resident that day.
- Day 3Second notice, and a short payment plan is offered before anything escalates.
- Day 5A licensed manager reviews the file and decides what happens next. A licensed manager decides every notice.
- Day 6Paid in full. No notice served, no legal fees, no vacancy.
Chasing rent early is cheaper than evicting later, every single time.
Illustrative examples of how the process runs, not averages. We publish figures once we have measured them.
For owners
What you get, in writing.
- One flat fee. 4.9% of collected rent. No markup on repairs.
- Your approval limit. You set it. Anything above it waits for your yes.
- Your books. Closed by the 8th of every month, with every invoice attached.
- Your switch. About 10 days, and we handle the handoff with your current manager.
A licensed manager decides who rents your unit, anything above your limit, and every notice or dispute.
Run by people who own apartments too.
Terrace principals have bought, built, renovated, and operated apartment communities in Southern California since 2011. We manage your building the way we manage ours.
Matthew Firth
Matthew has held a California broker's license since 2011, after a decade as a real estate investor and C-level operator. He is responsible for sales, leasing, and property management oversight at Terrace, and he owns and operates apartment buildings on the same streets the firm manages.
He earned a BS in Finance and a BS in Business Management from the Eller College at the University of Arizona, and chaired the Capstone Project on the NAIOP Young Professionals board.
Switching takes about 10 days, not 30.
A traditional manager usually takes a month. We handle the handoff with your current manager directly, and you are not in the middle of it.
Walk the property
We tour it, read your rent roll and financials, and tell you what we would change first.
Read the proposal
Fee, approval limits, and reporting schedule in writing before anything is signed.
We take the handoff
Deposits, leases, vendor contracts, and resident introductions move across without you.
Watch month one
Your first full close lands within the month.
Live in a Terrace building?
Pay rent and report a repair in the resident portal.
Get a proposal.
Give us the address and a way to reach you. We do the rest. Matthew Firth, our Designated Broker and President, replies within one business day.
Already a Terrace owner? Your manager is reachable direct at Manager@TerracePM.Co